Last Updated on February 7, 2024 by Roshan Parihar
In this Jotform review, I will go through Jotform Features, Pricing, the Signup process, Pros & Cons, and its alternative. It is the most popular #1 online form builder platform.
After reading this Jotform review, you will be able to decide whether it is worth an online form builder platform for your business or not. So, let’s move ahead.
Whether you are a freelancer, small or medium size business owner, or large size agency, you need forms to capture customers’ data. Without collecting customers’ data, you cannot expect to make personal communication with the audience to convert them into customers.
Jotform can help you easily build any type of form in minutes without the need for coding or technical knowledge. After creating the forms, you can easily share links or add them to your website to collect customers’ data. After that, you can easily make one-to-one communication with them.
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In this detailed Jotform review, you will learn all about this form builder platform to help you decide whether it is worth buying a platform for your business or not.
So, let’s get started
What is JotForm?
Jotform is the most powerful online form builder platform for businesses to build any type of form in just a few clicks. It is the #1 all-in-one solution to create forms without the need for coding or technical knowledge.
With more than 15 million users worldwide, Jotform is the most trusted platform for powerful forms that can also accept payments online. You can Create forms, Send emails, Collect leads, Manage leads, Generate reports, and Make Automation of your work.
It comes with 10,000+ professionally designed form templates that you can use to quickly create your forms. If you want to add more fields to forms, you can use its drag-and-drop form builder to easily customize your forms. Conditional logic can help you show fields according to your requirements.
You can also integrate it with your favorite apps like CRMs, Storage platforms, Payment collection platforms, and Email marketing platforms. There are many other useful features of Jotform that can help you automate your business online. You can find the features below in the features section.
History of Jotform
Jotform was founded in 2006 by Aytekin Tank. The company’s headquarter is in San Francisco (California State), US. In 2022, it become the #1 online form builder platform in many online review platforms like G2.
In 2013, it reaches the 1M users mark worldwide who created online forms with Jotform. Jotform releases encrypted forms and form analytics in 2015 to make forms secure and help users get reports on form submissions. Within one year, it achieved the milestone of 2M users.
They launched a PDF editor in 2018 to convert form submissions into PDF documents. To help users work from anywhere on jotform, they launched a Mobile app for IOS and Android in 2019. Jotform launches all-in-one workspace tables to easily organize and manage data in worksheet format.
Since then, Jotform launches many apps and continuously working to help users gain more customers for their business.
Key Features In this JotForm Review
Here are the key features in this Jotform review that make Jotform the #1 solution for building forms online:-
1 10,000+ Pre-build Beautiful Form Templates: Jotform Review
It has a rich library of templates around 10,000+ beautiful-looking form templates. You will get a resource of templates for all category types like Contact Forms, Registration Forms, Order Forms, Event Registration Forms, etc.
When you signup and start creating forms, you will get a library of templates as shown below. It shows the different template categories given on the left side of the image. You can click these categories to get your form template type.
If you want to get the form according to your industry type, you can choose the ‘Industries’ tab as indicated in the image below. You will get different template categories for all industries type like Business, Ecommerce, Education Healthcare, etc.
To get form templates by your profession, you can choose the ‘Professions’ tab as shown in the image below. The below image shows the different professional types like Estheticians, Merchants, Personal trainers, Pharmacists, photographers, and more.
2 Ease of Use User Interface: Jotform Review
Jotfom interface is beautifully designed by professionals and so easy to use for beginners without coding or technical knowledge. Each step of creating forms is simple and beginners friendly.
3 Drag-n-drop Form Builder: Jotform Review
You can easily customize your form templates and add form fields using Jotform drag-n-drop builder. It’s really very very simple to add form fields to your form. If you don’t believe me, you can see the visual in the image below.
The above is the contact form that contains form fields Name, Email, and Messages. When these fields are not enough for your contact form, you can add Phone fields to the form using drag-n-drop builder.
Choose any template of your choice and add more fields using its drag-and-drop builder to collect data as per your requirements.
4 Integration with Email Marketing, CRMs, Storage, and Payment Collection Platforms
It comes with many integration options to collect Jotform data for your favorite apps.
If you are using CRMs like Salesforce, Hubspot, Zoho, and others. You can connect Jotform web forms with these platforms to collect form data directly into your CRMs.
Store your data in storage platforms like Google Drive, Dropbox, OneDrive, and others. You can connect Jotform web forms with storage platforms and collect form data directly to these platforms.
Collecting payments online is an essential process for businesses running an online store. So, Jotform also provides web form integration options with various payment options to easily collect payment online.
If you are doing email marketing and want to collect leads from your form, Jotform web forms also provide integration options with email marketing platforms. You can integrate with all major email marketing platforms like Constant Contact, Mailchimp, Aweber, Getresponse, etc.
5 No Code Apps Builder: Jotform Review
Create your apps that contain forms and share them with your customers to fill the form and collect data. It comes with a drag-and-drop app builder to easily create apps. You can also create apps for your online store and share them with your audience to generate sales.
To collect payments from your customers using the Jotform apps, you can integrate them with 25+ payment gateway systems. You can start selling your products easily within a few minutes with Jotform.
You just have to choose a no-code app template of your choice and add your products to create your store in minutes. It also comes with many customization options to easily add more products as per your requirements.
6 Tables or Spreadsheet Workspace: Jotform Review
If you want to collect, organize, and manage your customer’s data, you can use a Jotform table or spreadsheet. Jotform table comes with many pre-made templates that you can choose to easily create beautiful tables in minutes. You can also share tables with your team members to collaborate with them.
With Jotform tables, you can easily search and filter to find your customer’s data when you want to make communication with them. You can add more data, update customers’ details, and delete data when not required.
You can also auto-populate your tables using Jotform web forms. In each web form submission, data will be collected in the Jotform table automatically. If you have also generated leads, you can also import the data in Jotform table format.
The formula and calculations help you easily generate results that work the same as excel spreadsheets. You can also convert Jotform tables into PDF format and download them on your local system.
7 Jotform Mobile Apps to Manage Forms from Anywhere
Jotform provides mobile apps available on both Apple Store and Google Play Store. You can download the for your IOS mobile and Android mobile to work directly on your mobile on Jotform from anywhere.
Work anywhere and collect customers’ data anywhere directly at your fingertips online or offline. You can different types of data from your customer like text data, Recorded voice data, Scanned barcodes, Geolocation, and Electronic signatures.
Get instant notifications on your mobile phone when someone fills your form on Jotform. This helps you keep updated with your customer’s data generated from Jotform automatically. You can also assign forms to your team members and allow them to see form submissions to improve performance.
8 Report Builder to See Form Responses Insights
After collecting customer data from Jotform forms, you can use its report builder to create beautiful reports. This can help you check insights of your form responses and improve the performance of your business.
You can quickly check the real-time data of your customer responses with professional reports and share them with your team members. Add Charts, Bars, Icons, and Shapes to your reports. After that, add it to your website to show off them online with powerful insights.
Convert these reports into PDF format and download them to show in meetings and presentations. You can also apply security settings to restrict access to these reports.
9 Online PDF Editor to Share Form Responses in PDF
After collecting form submission data, you can convert them into PDFs using a PDF editor. The PDF documents are secure and can easily share with your team members and customers for collaboration.
If you want to generate an invoice for your customers to collect payments, give registration information, and create inspection reports. Jotform PDF editor can help you build PDFs with the data collected from Jotform web forms.
After you create forms with Jotform, form submission data is automatically converted into PDF documents. You can use a PDF editor to create a professional design for your PDF document. After that, you can share, print, and download the document.
10 Jotform Store Builder to Sell Products Online
When you have products for your business, you need to create an online store to sell them online. Jotform store builder helps you easily create an online store without coding knowledge in minutes. You can sell your products, services, and subscriptions online with payment collection supported by 25+ payment gateways.
You just have to select no code app builder and drag-n-drop product lists element. After that, change product images, prices, descriptions, and options. You can also add a search bar to allow customers to search for your products online,
Make a few customizations to match your store with your brand. After that, connect with your trusted payment gateway as it provides 25+ payment gateway integrations. Jotform also provides no additional charges for transactions to collect payments from your customers.
Publish your store and embed it on your website, share QR codes on flyers, and add store links to emails. Your store is ready to sell products and collect payment online. You can also track analytics reports of your store to see the performance. After that, you can optimize to improve performance.
11 Inbox to See Submissions, Reply Email, Collaborate
After collecting submission data from your Jotform web forms, you can easily check in Joform inbox. You can search, organize, and manage your submission data from one place and from any device. Add comments, and tags, and reply to your customers via emails.
If you want to collaborate with your team members, you can also share your inbox with them. You can send emails to your customers in reply and forward submission data. To share an inbox, you just have to send an invitation to the email address you want to give access to.
YOu can also download the data from your inbox, print, and save the submission in PDF format. After adding the Jotform app to your mobile, you can easily get notifications of each submission to keep updated.
12 Approval System or Flow Builder
The approval system is useful when you want to collect job applications or Tickets from users. You just have to create a Job application form or ticket collection form with Jotform. after that, you turn each submission into an approval task using the approval system.
You can use a drag-and-drop builder to create an approval system flow. In the flow, you have to add the forms and the approver. On each approval acceptance or rejection, you can send emails to the applicant or customer who generates tickets.
With an approval system, you can turn your forms into useful flow. After the creation of the approval system, you can track and manage them via emails, Jotform inbox, Jotform tables, and Jotform mobile apps. To keep updated with approvals, you can get notifications with the Jotform mobile app.
13 Convert PDF to HTML Web Forms
If you have a PDF containing your form and want to convert it into HTML web forms, you can use Jotform PDF to HTML web forms online converter. You can turn your PDf forms into online forms to start collecting your user’s data.
Filling out printed PDF forms requires pen to paper and place. You can convert the PDF form into an interactive online to give a better user experience. Converting PDFs into online forms helps you collect users’ data from anywhere.
You can also integrate your PDF forms with payment collection platforms to collect payment for your business.
14 Create, Share, e-Sign Documents
Create web forms with Jotform and add an e-sign field to collect signatures. You can also assign e-sign roles to collect signatures from users according to roles. After that, send the documents to the users from which you want to collect signatures. Your users will e-sign according to roles and revert back to you.
It can save the time of manually collecting signatures by visiting the person’s place. Automate your business with the Jotform approval system or workflow to collect e-sign and approve documents.
How to Signup JotForm for Free: Jotform Review
To signup for Jotform, you will have to first open the JotForm homepage. You can click the below button to visit the Jotform homepage.
On the homepage, you will get three sign-up option buttons as given below. All three buttons are different signup options you can use to sign up for Jotform. Let’s find out how you can signup with either of them.
The first two options Google and Facebook are the easiest and fastest way to signup for Jotform. You can use any one of them to quickly sign up with just a few clicks.
Signup with Google or Facebook
If you want to signup with Jotform using Google or Facebook, you will have to first click any one of them. After that, you will get a popup where you have to enter your login username and password for the related account. Also, allow Jotform to access your to fetch profile details to create your Jotform using the details.
That’s it! now, you are ready to move directly to the 2nd step to start creating forms using Jotform form builder.
– – – – – – OR – – – – – –
Signup with an email
You can also create your Jotform account using the third button which is ‘Sign up with an email’. After you click the button, you will get the signup page as shown in the image below.
Enter your Name, Email, and Password required to create your JotForm account. Also, click the checkbox that you agree with their terms of service. Now, click the ‘Signup’ button to move further.
Next, enter your organization details and job details which are for branding of your form. However, this step is not required as you can click the ‘Skip to my form’ link as indicated below to move directly to the dashboard.
Also, check your email inbox for the email received from JotForm after the above signup procedure. This step is only required when you use the third button for signup. So, open the email and click the button as indicated in the image below. This is required to confirm that this is your email address you are the real person and not a robot.
That’s all about the sign-up process!
Now, you can go ahead to start creating web forms with JotForm using the below steps.
How to Use JotForm Online Form Builder to Create Forms: Jotform Review
Here is the step-by-step process on how to use Jotform to create web forms in this Jotform Review:-
Step 1 Select a Template
After you create an account with Jotform above, you will be taken to to the dashboard. To start creating your form with Jotform, click the ‘CREATE FORM’ button as indicated below.
Now, choose the ‘Use Template’ option as Jotform comes with 10,000+ pre-build beautiful-looking responsive form templates for all categories. You don’t need to create a template from scratch as Jotform is the largest or rich source of form template libraries. No other form builder will give you that many templates.
After you choose the ‘Use Template’ option above, you will get the list of templates to choose from to quickly start creating forms. On the left-hand side, you will different form template categories to filter the templates as per your choice of category.
Let’s create a contact form using Jotform as a template. Start with searching contact form templates here. Enter the search term ‘Contact Form’ in the input box as marked in the image below. After that, click the search button to find the contact form templates.
Jotform comes with 400+ beautifully designed pre-made contact form templates which is also the largest source of contact form templates. You just have to click the template to select.
After you click the template, you can see the preview of the template with pre-added form fields. If the find the template fulfills your requirements, you can proceed with it by clicking on the ‘Use Template’ button.
Now, select your organization logo and enter a name for the branding of your contact form to add to your website. It is useful to make branding your forms throughout your website. After that, click the ‘SAVE’ button to proceed.
You will get the contact form with the added branding logo and pre-added form fields. The fields are enough to easily build a contact form and collect customers’ queries and make personal communication in the future.
So, let’s move further to make form field settings in the next step.
Step 2 Make Form Fields Settings One-by-one
In this step, you will get drag-n-drop form builder where you can add more fields to the form. To add more fields, you have to click the ‘Add Form Element’ with the plus button given at the left top with black color.
You can also make field settings here. After clicking the field, you will get the settings icon () given as indicated below. Click it to make form field settings like size, validation, and character limit for users, placeholders, and others.
There are 3 different form field setting options General, Options, and Advanced.
Let’s start with the first option which is ‘GENERAL’ setting option. Here, you can change the label, and alignment, and make your field required.
The next is the ‘OPTION’ setting. Here, you can make field settings like width, field validation, and character limit.
The last field setting is the ‘ADVANCED’ setting. Here, you can make settings like field Placeholder, Hover Text, and Default Value for the field.
Step 3 Make Form Settings and Notification Settings
In this step, you can make notification settings to give notifications on form submission. Set a name for the form to display everywhere as well as in the emails. Also, make sure that your form is enabled by selecting ‘Enabled’ in the form status dropdown.
Next is the ‘Emails’ settings. Here, you can set up the recipient email address and message content to send to your customers and website owner.
In the ‘Emails’ setting, you can also set up the email format according to your requirements. The email content includes the form name, full name, email, and message.
In the ‘RECIPIENT’ tab, you can make email settings like sender name, reply to, and recipient email.
I recommend our readers also set up a thank you page to display after someone fills in and submits the form. Add a redirect URL to show a different page as a thank-you page to your users.
Step 4 Finally, Add Form to your Website Using Embed Code
Now, your form is now ready to embed to your website pages using an easy-to-use embed shortcode as shown below. Click ‘COPY CODE’ to copy the embed code and paste the place where you want to display the form on your website.
When you have done adding the embed code, it’s time to open the page and see your form working as shown in the image below.
Make sure your form is working by filling a test data and submitting the form. When you will get an email as an owner of the website, it confirms the working of the form. Also, check the recipient email inbox to see the email received by the user who submit the form.
You can also check the submissions data in the list format as shown below image. It contains a filter option to easily find out the submission when you want to make communication with them. If you want to share it with your team members, you can also download the entries in excel format or send them an email to your team members.
Pricing Options in this JotForm Review
The pricing options of Jotform include 4 different plans in which the first is free and the others are paid. You can choose its monthly or yearly plans. See the image below showing the pricing option of Jotform.
It is trusted by more than 15 million users worldwide. The plans are created according to the requirements of users and prices are based on Form limit, Monthly submissions, Available space, Form views, Submission storage, Monthly payment submissions, Signed documents, etc.
You can choose the plan as per your requirements. Here is the list of plans and pricing options for Jotform:-
- Starter: (Free) Best for beginners who want to check the User interface of Jotform and test the features.
- Bronze: ($39/month) It is best for Individuals running a business online.
- Silver: ($49/month) Best for Freelancers, Small sized, and Medium-sized businesses to generate more leads from forms.
- Gold: ($129/month) It is the best option for large-sized agencies with team members. You can create forms and share submissions easily with your team members. Collaborate with your team members and turn the audience into customers using Jotform web forms and other features.
Out of the above plans, I recommend ‘Silver’ to all our readers who are running a business online. It is a value-for-money pack to get every feature in one single pack with the highest Form Limit, Monthly Submission, Available Space, Views, Storage, Payment Submissions, and more.
Pros & Cons of JotForm in this Jotform Review
pros of Jotform
- Start from small and grow big with worth the investment.
- Very easy to use interface and super easy for beginners
- Create professionally designed beautiful looking forms in minutes
- Conditional field options and calculations make it more powerful
- Easy integration with favorite apps
- Very rich library of templates available for both free and paid users
- More versatile options of features
- Collaboration with team members is easy is easier with
Cons of Jotform
- Support takes time to fix the problem. But, they guarantee the solution.
- It is amazing and I didn’t see any other cons of Jotform.
- Needs some learning to use its other features
Top 5 Alternatives of JotForm to Use: Jotform Review
Here is the list of the top 7 alternatives of Jotform:-
Conclusion of JotForm Review: Is It Worth Buy Platform?
Yes, Jotform is a worth buying platform as it is the #1 online builder to build web forms and is useful for any size business. You can also easily add it to your website to display and collect customer data.
If you want to convert your audience into customers, it can be the best solution for you. You don’t coding knowledge to create forms, email service to send emails, or CRM to collect and manage customers.
It is an all-in-one solution that comes with all these features and other useful features on one single platform. You can also integrate payment platforms to collect payments for your business.
➜Try Jotform Now (No credit card required)
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